Baseline study with SME food businesses

This research found that SME FBOs are largely confident that they can find and access the information they need on food safety and hygiene regulations (86%).

However, 35% agree they would like more help and information on what to do. Perceptions of the FSA were largely positive:

• 87% stated we are trustworthy, honest and reliable
• 73% agreed that we make legislation changes clear to businesses
• 73% said they get the information they need to run their business with good food hygiene standards
• 22% had tried to contact us in the past six months; the most common reason for contacting was to query or check their understanding of regulations
• 55% said they would prefer to receive a leaflet from us about legislation changes and 40% would prefer an email