Consumer Insights Tracker September 2023

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The Consumer Insights Tracker is an online monthly tracking survey commissioned by the Food Standards Agency (FSA). It monitors the behaviour and attitudes of adult consumers aged 16+ in England, Wales and Northern Ireland in relation to food.

The survey includes topics such as food availability, food affordability, consumer concerns in relation to food, confidence in the food supply chain and in the FSA as a regulator.

The full data set is published on data.food.gov.uk: Consumer Insights Tracker July 2023 - present.

Key findings for September 2023

Food affordability

• 25% are worried about their household being able to afford food in the next month, in line with last month (25%).
• 41% bought reduced or discounted food close to its use-by-date to save money, an increase from 36% last month. 

Food concerns

• 90% are concerned about food prices, and 76% are concerned about food poverty and food inequality. 

Food availability

• 21% are worried about there being enough food available for their household in the next month, in line with 22% last month. 

The FSA

• Of those with some knowledge of the FSA, 72% are confident that the FSA protects the public from food-related risks, a decrease from last month (78%).

Food supply chain

• 72% are confident that those involved in the food supply chain ensure food is safe to eat. Only 37% are confident that the food supply chain ensures that there are affordable food options for everyone. 

Food affordability

One in four (25%) are worried about their household not being able to afford food in the next month. 

This is comparable to August, but statistically significantly lower than in July. More data is needed to confirm whether this is a downwards trend. 

Proportion who reported worrying about their household not being able to afford food in the next month. ^{(footnote 1)}

 

 

The following households are significantly more likely to be worried about their household affording food in the next month:

• participants with a limiting disability/health conditions 
• households with children
• most deprived groups

Proportion who reported worrying about their household not being able to afford food in the next month by demographic group ^{(footnote 2)}. 

Limiting health condition or disability and children in the household:

Index of multiple deprivation (IMD):

This is compared to 25% of all respondents who said they were worried their household will not be able to afford food in the next month. 

3% reported that they, or someone in their household, received a free parcel of food from a food bank or other emergency food provider in the last month. 

This is in line with August.

Proportion who reported receiving a food parcel from a food bank or emergency food provider ^{(footnote 3)}

 

72% reported at least one of the following shopping, cooking or eating behaviours applied to them or their household. 

This has risen from 60% last month, due to increases in the number choosing cheaper alternatives, buying discounted food close to its use-by-date and cooking from scratch.

Reported shopping behaviours ^{(footnote 4)}

 

Reported cooking and eating behaviours

 

55% have used cheaper cooking methods instead of an oven to heat or cook food in the last month and 10% have eaten food cold because they couldn’t afford to cook it.

Proportion who did any of the following to reduce energy bills or save money in the last month ^{(footnote 5)}

 

Food availability

One in five (21%) are worried about there not being enough food available for their household in the next month

This is comparable to August, but statistically significantly lower than in July. More data is needed to confirm whether this is a downwards trend. 

Proportion who reported worrying about there not being enough food available for their household in the next month ^{(footnote 6)}

 

Food concerns

90% are concerned about food prices, 76% are concerned about food poverty and food inequality

Proportion who reported concern about food by topic ^{(footnote 7)}

 

Food supply chain

72% are confident that those involved in the food supply chain in the UK ensure that food is safe to eat, whilst only 37% are confident that they ensure there are affordable options for everyone

Proportion who reported confidence in the food supply chain ^{(footnote 8)}

 

Proportion who reported confidence that those involved in the food supply chain ensure that... ^{(footnote 9)}

 

The FSA

55% of those with some knowledge of the FSA trust the FSA to do its job

Although there has been a decline in trust in FSA between August and September, more data is needed to understand whether this is a downwards trend.

Proportion that trust the FSA to do its job  ^{(footnote 10)}

 

Proportion who reported confidence that the FSA...  ^{(footnote 11)} 

 

 

Background and methodological information

Changes in approach

Following a review of the FSA's Consumer Insights Tracker by the FSA’s Advisory Committee for Social Science (ACSS), the project was recommissioned in early 2023. 

In July 2023, the Consumer Insights Tracker was transitioned to a new supplier, YouGov. Changing supplier provided the opportunity to make the following methodological changes: 

• review the questionnaire content and question wording
• expand the sample to include adults aged 16+ (previously 16-75) 
• boost the sample to include a larger number of participants from Northern Ireland
• utilise a panel survey approach (previously an omnibus approach was used to collect the data)

Due to these methodological differences, data captured by YouGov (from July 2023 onwards) should not be directly compared to data captured by the previous supplier (April 2020 – June 2023). 

Method

• this research was conducted online using the YouGov panel which gives access to 400,000 active panellists in the UK.
• this report presents findings from September 2023. Where appropriate comparisons are made to the July 2023 and/or August 2023 survey.
• 2,057 adults across England, Wales and Northern Ireland took part in the September survey between 7th-11th September 2023. 
• quotas were set by age, gender, education and region. The data is also weighted to be representative of the population by these demographic variables.

Notes for interpretation

• figures may not add up to 100% on graphs due to rounding, or in some questions, respondents were able to select multiple answers.  
• significance testing is applied to the data to compare and determine whether a difference is “real”, or if it has occurred by chance (because not everyone in the population has been surveyed). 
• any differences between demographic groups and month to month which are reported (with arrows) are statistically significant at the 95% confidence level.
• if you require further information on the statistical significance testing carried out, please contact the social science team. 

For more information:

• visit our Consumer Insights Tracker webpage

• or please contact the FSA Social Science Team