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Consumer Handwashing Tracker

Key findings from April 2020 to January 2022.

Last updated: 19 August 2022
Last updated: 19 August 2022

Download and read a PDF version of the report: 

Executive Summary

Between April 2020 and January 2022, the Food Standards Agency (FSA) commissioned a quarterly survey on consumer handwashing. Key findings from this survey are: 

Across all waves of the handwashing tracker, participants were most likely to report washing their hands with soap and warm water. However, the proportion who reported handwashing with soap and warm water ‘always’ or ‘most of the time’ declined over time (79% April 2020, compared to 68% in January 2022).

Most participants reported washing their hands for between 20 and 24 seconds across all waves. However, the proportion who reported this significantly declined over time (was 35% in April 2020, down to 27% in January 2022).

Over time, there was a significant decrease in the proportion of participants who reported ‘always’ washing their hands in the following scenarios inside the home:

  • before cooking/preparing food (72% in April 2020, 62% in January 2022)
  • before eating (48% in April 2020, 42% in January 2022)
  • after handling rubbish (73% in April 2020, 65% in January 2022)
  • when arriving home, after a trip outside of the home (55% in April 2020, 47% in January 2022)

Reported handwashing after contact with animals (including pets) remained broadly stable over time. On average, across all waves, 36% of participants with a pet reported washing their hands ‘always’ after contact with animals, (whilst 26% reported doing this ‘most of the time’, 30% reported doing this ‘sometimes’ and 7% reported ‘never’ washing their hands after contact with animals).

Over time, there was a significant decrease in the proportion of participants who reported ‘always’ washing their hands in the following scenarios outside of the home:

  • when eating a picnic (35% in July 2020, 29% in January 2022)
  • when consuming a takeaway outside of the home (35% in July 2020, 30% in January 2022)

Since a peak in October 2020 (43%), the proportion of participants who reported ‘always’ washing their hands after blowing their nose, sneezing or coughing into their hands gradually declined and was significantly lower in January 2022 (35%).

The proportion of participants who reported ‘always’ washing their hands after using the toilet also declined over time. In April 2020 87% of participants reported ‘always’ washing their hands after using the toilet, decreasing significantly to 80% in January 2022.

Across all waves, most participants reported carrying and using hand sanitising gel as a hand washing alternative in a range of scenarios, but the proportion who reported doing this declined over time. For example:

  • 55% of participants reported using hand sanitising gel after using public transport in October 2020, declining significantly to 44% in January 2022
  • 54% of participants reported using hand sanitising gel when attending a social event in October 2020, declining significantly to 45% January 2022.

Background

The FSA has a vested interest in hand hygiene behaviours as poor hygiene can be a key contributor to foodborne disease (FBD), such as E Coli and norovirus, whilst good hand hygiene can reduce the risks of cross contamination. As a result, hand hygiene is included in the FSA’s business guidance. Guidance on consumer hand hygiene is available from the NHS, Public Health England (PHE) and Centers for Disease Control and Prevention (CDC), including information on when and how to wash hands.

The FSA has previously published qualitative and quantitative findings on handwashing during the pandemic, including findings from the first four waves (April 2020 to January 2021) of this quarterly handwashing tracker. This report summaries the latest findings from the tracker survey, providing commentary on key changes between the first and final waves of the quarterly handwashing tracker (April 2020 to January 2022). 

Methodology

In April 2020, the FSA commissioned Ipsos UK to conduct a quarterly tracking survey to measure consumer’s self-reported handwashing behaviour over a period of just under two years (from April 2020 until January 2022). This tracking survey provides self-reported information on: 

  • the frequency of handwashing behaviours in different scenarios inside and outside the home 
  • handwashing practices (for example, handwashing methods, and time spent handwashing)
  • the actions taken by participants when handwashing facilities are not available in a range of scenarios 
  • demographic differences in handwashing behaviours
  • trends in handwashing behaviour over time 

The quarterly handwashing tracker survey was conducted using Ipsos UK’s online i: Omnibus. In each wave of the survey, Ipsos UK surveyed a representative sample of approximately 2,000 adults aged 16-75 living in England, Wales and Northern Ireland (fieldwork dates and specific sample sizes available in Appendix 1). This report summarises findings across all eight waves of data, with the first quarterly survey conducted in April 2020 and the final wave conducted in January 2022.  

Over the course of the data collection period, the restrictions imposed on the public varied because of rising and falling COVID-19 cases. Appendix 2 provides a summary of the changes in restrictions from March 2020 to March 2022. This contextual information should be considered carefully alongside the findings of this report, although it is not possible to make inferences about the impact of the restrictions on handwashing behaviour based on the tracker findings.

Interpreting the data in this report

Where appropriate, comparisons between waves found to be statistically significant at the 5% level (footnote 1) are presented. This report does not provide commentary on demographic differences, but detailed demographic breakdowns are available in the published data tables, available to download via the FSA data catalogue. Weighting is applied to the data, based on the overall profile of England, Wales and Northern Ireland with weights for region/nation, gender, age, social grade and working status. A full list of survey questions in provided in the Appendix 3. Survey questions were informed by handwashing guidance available from NHS, PHE and CDC

Base sizes are indicated beneath each figure in this report. In most cases the base is ‘all adults’ (aged 16-75 across England, Wales and Northern Ireland) who took part in the survey. Some survey waves took place when COVID-19 restrictions were still in place, restricting people’s ability to carry out normal day-to-day activities. In addition, some people may have not felt safe carrying out these activities, even when restrictions were not in place. For this reason, in some survey questions participants were given the option to report that ‘they were not doing this activity at the moment’. For these questions, participants who reported not doing the activity were removed from the base. The reduced base is noted beneath all relevant figures in this report (see figure 5 for example). The data tables provide a full breakdown of respondents including those who reported that ‘they were not doing this activity at the moment’ for each question. 

Results should be interpreted with care. All surveys are subject to a range of potential sources of error including sample imbalances which are not easily identified and corrected through weighting. Surveys are also subject to errors in respondents’ interpretation of survey questions and response options. The data reported within this report relies on respondents’ self-reported behaviours. Errors could occur due to imperfect recollection, or respondents’ tendency to overreport behaviours which are perceived as being desirable and underreport undesirable behaviours. The risk of these biases is greater in topics that are personal or sensitive in nature (such as hand hygiene). 

Handwashing methods

Handwashing guidance from CDC states that handwashing should use either warm or cold water with soap. Guidance from NHS and CDC state that use of hand sanitising gel should be used if you do not have access to soap and water.  

Across all waves of the handwashing tracker, participants were most likely to report washing their hands with soap and warm water when compared to other methods (with water only, with hand sanitising wipes/gel, with soap and cold water).  However, the proportion who reported handwashing with soap and warm water ‘always’ or ‘most of the time’ declined over time (79% April 2020, compared to 68% in January 2022). In contrast, handwashing with water only significantly increased over the same period (7% April 2020 to 12% in January 2022), although this has remained the least common method of handwashing throughout all waves of the tracker (Figure 1). 

Figure 1: Participants who reported washing their hands using various methods ‘always’ or ‘most of the time’ (April 2020 to January 2022)

The proportion who reported handwashing with soap and warm water ‘always’ or ‘most of the time’ declined over time (79% April 2020, compared to 68% in January 2022). In contrast, handwashing with water only significantly increased over the same period (7% April 2020 to 12% in January 2022)
Month/Year With water only With soap/handwash and cold water With sanitising wipes/gel With soap/handwash and warm water
Apr-20 7 24 11 79
Jul-20 8 25 16 73
Oct-20 9 25 19 74
Jan-21 8 24 16 73
Apr-21 9 23 16 73
Jul-21 9 26 16 72
Oct-21 10 24 14 69
Jan-22 12 27 19 68

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Base: Online England, Wales and NI adults 16-75, 10-13 April 2020 (2,039), 10-14 July 2020 (2,068), 16-20 October 2020 (2,067), 15-18 January 2021 (2,062), 16-19 April 2021 (2,049), 16-19 July 2021 (2,051); 15-19 October 2021 (2,017), 14-18 January 2022 (2,066). Combined ‘always’ and ‘most of the time’ responses shown. 

Time spent handwashing

Guidance from NHS and CDC indicates that handwashing should last for at least 20 seconds.

In the handwashing tracker survey, participants were asked how long they spend washing their hands each time they do so. Most reported washing their hands for between 20 and 24 seconds across all waves, however, the proportion who reported this significantly declined over time (from 35% in April 2020, to 27% in January 2022). The proportion of participants who reported washing their hands for one minute or more, or for 10 seconds or less also significantly increased (see Figure 2). Throughout the tracker, a sizeable proportion of participants also reported that they ‘don’t know’ how long they wash their hands for (Figure 2). 

Figure 2: Reported time spent washing the hands each time – Quantitative handwashing tracker survey (April 2020 to January 2022)

 Most reported washing their hands for between 20 and 24 seconds across all waves, however, the proportion who reported this significantly declined over time (from 35% in April 2020, to 27% in January 2022)
Apr 20 (W1) Jul 20 (W2) Oct 20 (W3) Jan 21 (W4) Apr 21 (W5) Jul 21 (W6) Oct 21 (W7)
< 10 seconds 4 4 4 5 6 5 8
10-19 seconds 22 18 16 19 21 20 20
20-24 seconds 35 35 33 31 29 28 27
25-59 seconds 20 23 23 22 21 23 22
1 minute+ 4 4 6 5 7 7 7
Don't know 14 15 18 18 17 16 17

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Base: Online England, Wales and NI adults 16-75, 10-13 April 2020 (2,039), 10-14 July 2020 (2,068), 16-20 October 2020 (2,067), 15-18 January 2021 (2,062), 16-19 April 2021 (2,049), 16-19 July 2021 (2,051), 15-19 October 2021 (2,017), 14-18 January 2022 (2,066).

Handwashing scenarios

Guidance from NHS and CDC states that handwashing should take place before/after a variety of scenarios. For example:  

  • after using the toilet or changing a nappy
  • before and after handling raw foods like meat and vegetables
  • before eating or handling food
  • after blowing your nose, sneezing or coughing
  • before and after treating a cut or wound
  • after touching animals, including pets, their food or pet waste
  • after touching garbage (rubbish)

CDC guidance also stated that during the COVID-19 pandemic, additional handwashing should also be done during the following scenarios: 

  • before touching your eyes, nose, or mouth
  • after touching your mask
  • after leaving a public place
  • after touching objects or surfaces that may be frequently touched by other people (for example, door handles and shopping carts)

The handwashing tracker survey asked participants about their handwashing in a variety of scenarios. The results below are divided into ‘inside the home’, ‘outside the home’ and ‘personal hygiene’. 

Inside the home

Over time, there was a significant decrease in the proportion of participants who reported ‘always’ washing their hands in the following scenarios inside the home:

  • before cooking/preparing food (72% in April 2020, 62% in January 2022)
  • before eating (48% in April 2020, 42% in January 2022)
  • after handling rubbish (73% in April 2020, 65% in January 2022)
  • when arriving home, for example after a trip outside of the home (55% in April 2020, 47% in January 2022)

Figure 3 illustrates these trends over time. More detailed graphs (which include ‘most of the time/sometimes’ and ‘never’ responses) are included in Appendix 4. 

Figure 3: Participants who reported ‘always’ washing their hands in different scenarios inside the home (April 2020 to January 2022)

Over time, there was a significant decrease in the proportion of participants who reported ‘always’ washing their hands in the following scenarios inside the home.
Month/Year Before cooking/preparing food Before eating After handling rubbish When you get home
Apr-20 72 48 73 55
Jul-20 70 45 73 61
Oct-20 69 48 71 60
Jan-21 68 43 72 60
Apr-21 66 44 71 54
Jul-21 69 45 72 50
Oct-21 64 44 68 47
Jan-22 62 42 65 47

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Base: Online England, Wales and NI adults 16-75, 10-13 April 2020 (2,039), 10-14 July 2020 (2,068), 16-20 October 2020 (2,067), 15-18 January 2021 (2,062), 16-19 April 2021 (2,049), 16-19 July 2021 (2,051), 15-19 October 2021 (2,017), 14-18 January 2022 (2,066). 

Reported handwashing after contact with animals (including pets) remained broadly stable over time. On average, across all waves, 36% of participants with a pet reported washing their hands ‘always’ after contact with animals, whilst 26% reported doing this ‘most of the time’ and 30% reported doing this ‘sometimes’. On average across all waves, 7% of participants with pets reported ‘never’ washing their hands after contact with animals (Figure 4). Please note, comparable data is only available for this question from July 2020 onwards. 

Figure 4: Frequency of reported handwashing after contact with animals (including pets) (July 2020 to January 2022). Based on participants who reported having a pet.

On average, across all waves, 36% of participants with a pet reported washing their hands ‘always’ after contact with animals, whilst 26% reported doing this ‘most of the time’ and 30% reported doing this ‘sometimes’.
Month/Year Always Most of the time Sometimes Never
Jul-20 36 25 31 7
Oct-20 40 24 29 6
Jan-21 33 26 32 7
Apr-21 36 26 30 7
Jul-21 36 28 29 6
Oct-21 36 28 28 7
Jan-22 32 28 32 8

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Base: Online England, Wales and NI adults who have a pet 16-75, 10-14 July 2020 (1,067), 16-20 October 2020 (1,017), 15-18 January 2021 (1,070), 16-19 April 2021 (1,056), 16-19 July 2021 (1,023), 15-19 October 2021 (1,054), 14-18 January 2022 (1,075). Values may not add to 100% as ‘not applicable’ responses are not shown. Comparable data not collected in April 2020.

Outside the home

Due to the changing COVID-19 lockdown restrictions, participants were asked about handwashing outside their home. For these survey questions participants could also select ‘I am not doing this activity at the moment’, and these participants were removed from results. Therefore, only participants who reported doing these activities at the time of the survey are included in these findings. This data is only available from July 2020 (Wave 2) onwards, as the option to select ‘I am not doing this activity at the moment’ was introduced from July 2020. 
Over time, there was a significant decrease in the proportion of participants who reported ‘always’ washing their hands in the following scenarios outside of the home:

  • when eating a picnic outside the home (35% in July 2020, 29% in January 2022)
  • when consuming a takeaway outside of the home (35% in July 2020, 30% in January 2022)

The proportion of participants who reported ‘always’ washing their hands before eating in a restaurant significantly increased in October 2020 (49%), but otherwise remained relatively stable over time. 

The proportion of participants who reported ‘always’ washing their hands before eating snacks with their hands gradually declined between July 2020 (30%) and October 2021 (25%) but increased slightly again in the final wave (28%, January 2022). 

Figure 5 illustrates these trends. More detailed graphs (which include ‘most of the time/sometimes’ and ‘never’ responses) are included in Appendix 5. 

Figure 5: Participants who reported ‘always’ washing their hands in different scenarios outside the home (July 2020 to January 2022)

The proportion of participants who reported ‘always’ washing their hands before eating snacks with their hands gradually declined between July 2020 (30%) and October 2021 (25%) but increased slightly again in the final wave (28%, January 2022).
Month/Year A picnic outside of the home Eating in a restaurant Consuming a take-away outside of the home Eating snacks with hands outside of the home
Jul-20 35 40 35 30
Oct-20 35 49 36 31
Jan-21 33 40 33 30
Apr-21 34 41 34 29
Jul-21 32 40 34 28
Oct-21 28 36 29 25
Jan-22 29 38 30 28

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Base: Online England, Wales and NI adults 16-75 who reported carrying out these activities at the time of data collection (footnote 1). Sample sizes for each wave are included beneath the graphs in Appendix 5. Data is only comparable from July 2020 onwards.

Personal hygiene

Participants were asked how often, if at all, they washed their hands after blowing their nose, sneezing or coughing into their hands. On average, across all waves 38% of participants reported ‘always’ washing their hands in this scenario. This proportion varied over time; 34% said they always washed their hands after blowing their nose, sneezing or coughing in April 2020, increasing significantly to 43% in October 2020. Since October 2020, the proportion decreased gradually over time, and was significantly lower in January 2022 (35%) than the peak in October 2020 (Figure 6). 

Figure 6: Frequency of reported handwashing after blowing your nose, sneezing or coughing into your hands (April 2020 to January 2022)

This proportion varied over time; 34% said they always washed their hands after blowing their nose, sneezing or coughing in April 2020, increasing significantly to 43% in October 2020. Since October 2020, the proportion decreased gradually over time, and was significantly lower in January 2022 (35%)).
Month/Year Always Most of the time Sometimes Never
Apr-20 34 30 29 5
Jul-20 38 31 25 5
Oct-20 43 27 25 4
Jan-21 40 28 26 6
Apr-21 37 30 27 6
Jul-21 39 30 25 6
Oct-21 37 30 27 6
Jan-22 35 30 29 5

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Base: Online England, Wales and NI adults 16-75, 10-13 April 2020 (2,039), 10-14 July 2020 (2,068), 16-20 October 2020 (2,067), 15-18 January 2021 (2,062), 16-19 April 2021 (2,049), 16-19 July 2021 (2,051), 15-19 October 2021 (2,017), 14-18 January 2022 (2,066). Values may not add to 100% as the “Prefer not to say” option is not charted.

The proportion of participants who reported ‘always’ washing their hands after using the toilet also declined over time. In April 2020 87% of participants reported ‘always’ washing their hands after using the toilet, decreasing significantly to 80% in January 2022. Meanwhile, the proportion of participants who reported washing their hands after using the toilet ‘most of the time’ significantly increased (8% in April 2020, 14% in January 2022) (Figure 7). 

Figure 7: Frequency of reported after using the toilet (April 2020 to January 2022)

 who reported ‘always’ washing their hands after using the toilet also declined over time. In April 2020 87% of participants reported ‘always’ washing their hands after using the toilet, decreasing significantly to 80% in January 2022.
Month/Year Always Most of the time Sometimes Never
Apr-20 87 8 4 *
Jul-20 85 11 4 *
Oct-20 83 11 4 1
Jan-21 84 10 5 1
Apr-21 83 11 5 1
Jul-21 83 11 5 1
Oct-21 81 13 5 1
Jan-22 80 14 5 1

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Base: Online England, Wales and NI adults 16-75, 10-13 April 2020 (2,039), 10-14 July 2020 (2,068), 16-20 October 2020 (2,067), 15-18 January 2021 (2,062), 16-19 April 2021 (2,049), 16-19 July 2021 (2,051), 15-19 October 2021 (2,017), 14-18 January 2022 (2,066). *% indicates less than 1%. Values may not add to 100% as the “Prefer not to say” option is not charted.

Barriers to handwashing

Sore hands

Participants were asked if they experienced sore hands because of handwashing. In April 2020, 51% of participants reported having sore hands because of handwashing, and this was the only wave where most participants said this was the case. In all other waves, most participants reported that they did not have sore hands due to handwashing. The proportion of participants who reported having sore hands was significantly higher in April 2020 (51%), January 2021 (43%) and April 2021 (48%) compared to the other waves but has remained stable since July 2021 (38%) (Figure 8). 

Figure 8: Participants who reported having, or not having, sore hands as a result of handwashing (April 2020 to January 2022)

Proportion of participants who reported having sore hands was significantly higher in April 2020 (51%), January 2021 (43%) and April 2021 (48%) compared to the other waves but has remained stable since July 2021 (38%)
Answer Apr-20 Jul-20 Oct-20
Yes 51 40 39
No 49 60 61

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Base: Online England, Wales and NI adults 16-75, 10-13 April 2020 (2,039), 10-14 July 2020 (2,068), 16-20 October 2020 (2,067), 15-18 January 2021 (2,062), 16-19 April 2021 (2,049), 16-19 July 2021 (2,051), 15-19 October 2021 (2,017), 14-18 January 2022 (2,066). 

Participants who reported having sore hands were asked how this impacted the frequency that they washed their hands. Across all waves, the majority of participants who experienced sore hands as a result of handwashing reported that it made ‘no difference’ to how frequently they washed their hands. The proportion who reported that  it made ‘no difference’ to their handwashing significantly decreased over time (66% in April 2020, 51% in January 2022) (Figure 9). 

Figure 9: Impact of sore hands on the frequency of handwashing (April 2020 to January 2022)

Proportion who reported that  it made ‘no difference’ to their handwashing significantly decreased over time (66% in April 2020, 51% in January 2022)
Month/Year Wash hands more No difference Wash hands less Avoid washing hands
Apr-20 16 66 16 *
Jul-20 22 61 16 1
Oct-20 24 57 16 1
Jan-21 19 59 19 1
Apr-21 20 55 22 1
Jul-21 21 55 22 1
Oct-21 22 50 26 1
Jan-22 26 51 20 *

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Base: Online British adults 16-75, with sore hands from washing 10-13 April 2020 (1,044), 10-14 July 2020 (835), 16-20 October 2020 (803), 15-18 January 2021 (913), 16-19 April 2021 (986), 16-19 July 2021 (790), 15-19 October 2021 (782), 14-18 January 2022 (841). Values may not add to 100% as ‘don’t know’ responses not charted. * % indicates less than 1%. 

Facilities being unavailable

Participants were asked if they ever noticed that handwashing facilities were unavailable in a range of locations outside their home. Across all reported survey waves (July 2020 – January 2022), takeaways were most likely to be reported as having handwashing facilities unavailable ‘most of the time’, or ‘always’ (50-55%). In all settings, at least a third of participants reported handwashing facilities to be unavailable or unusable ‘most of the time’ or ‘always’ across all waves (Figure 10). This indicates that a lack of handwashing facilities outside the home is a common issue for participants.

Figure 10: Participants who report handwashing facilities being unavailable or unusable 'most of the time' or ‘always’ in a range of scenarios outside the home (July 2020 to January 2022).

Across all reported survey waves (July 2020 – January 2022), takeaways were most likely to be reported as having handwashing facilities unavailable ‘most of the time’, or ‘always’ (50-55%).
Month/Year takeaways cafes and restaurants pubs/clubs sports and music events cinema and theatre venues public toilets
Jul-20 55 46 44 51 47 51
Oct-20 50 40 40 50 47 43
Jan-21 54 42 41 46 43 48
Apr-21 54 44 43 48 46 46
Jul-21 54 39 39 48 41 43
Oct-21 53 36 38 44 39 46
Jan-22 55 40 43 49 43 48

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Base: Online England, Wales and NI adults 16-75 who reported carrying out these activities at the time of data collection (footnote 2): A table of sample sizes for each wave are included in Appendix 6. Data is only comparable from July 2020 onwards.

Participants were also asked what action they took, if any, when handwashing facilities were not available in the following scenarios: 

  • after using public transport
  • before drinking in a pub
  • attending a sports event
  • attending a social event

Across all waves (July 2020 – January 2022), most participants reported carrying and using hand sanitising gel as a hand washing alternative. The highest proportion reported using hand sanitising gel in October 2020, but the proportion of participants then significantly decreased over time. For example, 55% of participants reported using hand sanitising gel after using public transport in October 2020, declining significantly to 44% in January 2022. Similar trends are noted for all scenarios included in the tracker; before drinking in a pub (54% October 2020 vs 43% January 2022), attending a sports event (50% October 2020 vs 42% January 2022), attending a social event (54% October 2020 vs 45% January 2022) (Figure 11). 

Figure 11: Participants who reported carrying and using hand sanitising gel in a range of scenarios when handwashing facilities are unavailable (July 2020 to January 2022)

Across all waves (July 2020 – January 2022), most participants reported carrying and using hand sanitising gel as a hand washing alternative. The highest proportion reported using hand sanitising gel in October 2020.
Month/Year Jul-20 Oct-20 Jan-21 Apr-21 Jul-21
After using public transport 46 55 54 49 52
Before drinking in a pub 47 54 48 46 48
Attending a sports event 44 50 47 47 47
Attending a social event 47 54 48 52 52

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Base: Online England, Wales and NI adults 16-75 who reported carrying out these activities at the time of data collection (footnote 3): A table of sample sizes for each wave are included in Appendix 7. Data is only comparable from July 2020 onwards.

Meanwhile, the proportion of consumers who reported that they ‘take no action and live with it’ when handwashing facilities were unavailable increased significantly over time in all scenarios. For example, 8% of participants reported that they ‘take no action and live with it’ after using public transport in July 2020, increasing significantly to 12% in January 2022. Similar trends are noted for all scenarios included in the tracker; before drinking in a pub (12% vs 20%), attending a sports event (10% vs 16%), attending a social event (8% vs 12%) (Figure 12).

Figure 12: Participants who reported ‘taking no action and live with it’ in a range of scenarios when handwashing facilities are unavailable (July 2020 to January 2022)

The proportion of consumers who reported that they ‘take no action and live with it’ when handwashing facilities were unavailable increased significantly over time in all scenarios. For example, 8% of participants reported that they ‘take no action and live with it’ after using public transport in July 2020, increasing significantly to 12% in January 2022
I do not take any action and live with it Jul-20 Oct-20 Jan-21 Apr-21 Jul-21
After using public transport 8 6 8 10 9
Before drinking in a pub 12 10 14 15 16
Attending a sports event 10 9 14 13 12
Attending a social event 8 7 11 10 10

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Base: Online England, Wales and NI adults 16-75 who reported carrying out these activities at the time of data collection (footnote 4): A table of sample sizes for each wave are included in Appendix 7. Data is only comparable from July 2020 onwards.

Some participants also reported carrying and using wet wipes/tissues, or washing their hands at the next available opportunity, but these figures do not show significant changes over time. Detailed graphs are available in appendix 8 for further information. 
 

This tracking survey indicates that a variety of hand hygiene behaviours were high earlier in the tracker (particularly in April, July and October 2020). Since then, many handwashing behaviours have declined over time (to January 2022) including the frequency of handwashing and the use of hand sanitising gel in a range of scenarios. This indicates that some handwashing behaviours established during the COVID-19 pandemic have declined. 

There are a small number of scenarios where minimal changes were noted over time, for example handwashing after handling pets. It is possible that these handwashing habits were ingrained and not influenced by the pandemic, which would explain why they have remained consistent over time. 

Appendix 1: Fieldwork dates and sample sizes

Survey Wave number Data collection dates Sample size
Wave 1 10 to 13 April 2020 2,039
Wave 2 10 to 14 July 2020 2,068
Wave 3 16 to 20 October 2020 2,067
Wave 4 15 to 18 January 2021 2,062
Wave 5 16 to 19 April 2021 2,049
Wave 6 16 to 19 July 2021 2,051
Wave 7 15 to 19 October 2021 2,017
Wave 8 14 to 18 January 2022 2,066

Appendix 2: Key changes to lockdown restrictions

Table 2: Key changes to lockdown restrictions

Information sourced from Institute for Government. Key information for England, Wales and Northern Ireland has been included (as these 3 nations were included in the sample for the Handwashing consumer tracker survey).  
 

Date or period Event
23 March 2020 Start of first national (UK) lockdown and ‘stay at home’ order. Legally came into force 26 March.
10 May 2020 PM announces a conditional plan for lifting lockdown, those who cannot work from home return to work but avoid public transport.
Guidance applies in England whilst Scotland, Wales and Northern Ireland can apply their own rules and guidance.
June 2020 1 June - phased re-opening of schools.  Re-opening of non-essential shops 
23 June - PM announces relaxing of restrictions and 2m social distancing rule.  
July 2020 More restrictions eased (reopening of pubs, restaurants, hairdressers).
First localised lockdowns coming into force in UK in Leicester and parts of Leicestershire
Advice on self-isolation changed from 7 to 10 days.
Face coverings mandatory on public transport in Northern Ireland.
August 2020 3 August - ‘Eat out to Help Out’ scheme begins in the UK.
14 August - Further easing of lockdown restrictions (reopening indoor theatres, bowling alleys and soft play).
Face coverings mandatory in shops, schools and public transport in Scotland and Northern Ireland.
September 2020 ‘Rule of Six’ with indoor and outdoor social gatherings above six banned. Return to working from home. 
Schools re-opened in rest of the UK.
23 September - Localised lockdowns in Northern Ireland.
October 2020

A new three tier lock down system introduced in England. 

16 October – four week ‘circuit breaker’ lockdown in Northern Ireland.

November 2020 5 November - second national lockdown comes into force in England.
9 November - Welsh 17-day ‘firebreak’ national lockdown comes to an end. 
27 November - National lockdown in Northern Ireland.
December 2020 2 December - second national lockdown ends after four weeks, England returns to three-tier system.
Vaccination programme begins in care homes.
19 December - Tier 4 restrictions in London and South East England.
Single-day Christmas restrictions announced.
January 2021 UK enters third national lockdown.
Vaccination programme rolled out to people aged 70-79.
February 2021 Beginning of ‘Roadmap out of lockdown’ starts.
March 2021 Beginning of March - Schools in England, Wales and Northern Ireland reopen, Phase 2 of school opening in Scotland.
‘Stay at home’ order remains in place until 29 March, when outdoor gatherings of either six people or two households are also allowed.
Mid-March - first stages of lockdown easing in Wales and Northern Ireland. Phased re-opening of schools.
Ending of coronavirus border controls into the UK.
April 2021 Beginning of April: non-essential retail, hairdressers, public buildings and gyms re-open. Outdoor venues including pubs, restaurants open.
Outdoor venues re-open in Wales.
All students return to face-to-face education. 
No indoor mixing between different households allowed.
May 2021 Mid-May indoor venues reopen, including pubs and restaurants. Limit of 30 people allowed to mix outdoors in England. 
July 2021 19 July - all legal limits on social contact removed and the final closed sectors of the economy reopen.
August 2021 Wales no legal limits on social contact.
December 2021 Omicron variant. ‘Plan B’ measures in England introduced (face masks compulsory in most public venues, NHS Covid Pass mandatory in specific settings) and work from home guidance reintroduced.
January 2022 England to move to ‘Plan A’ (face coverings no longer compulsory, including in schools). Restrictions in other nations lifted. Work from home guidance lifted. Isolation period reduced from seven to five days.
February 2022 England: all Covid restrictions lifted.
Wales: Facemasks no longer compulsory in all settings.
Northern Ireland: remaining restrictions lifted.
March 2022 Covid travel rules end.
Wales: Face coverings only required in health and care settings.

Appendix 3: Survey questions

The list of survey questions provided is based on the most recent collection (Survey wave 8, January 2022). Some small changes were made to the survey between survey waves 1 (April 2020) and survey wave 2 (July 2020), these are denoted in footnotes. Since survey wave 2, the questions have remained consistent. Full survey scripts for each wave are available on request. 

1)    Thinking about when you are at home at the moment. How often, if at all, do you wash your hands? Please select one answer for each statement. 

a)    Before cooking a meal or preparing food 
b)    Before eating 
c)    After contact with animals, including pets 
d)    After handling rubbish 
e)    When you get home, for example, after a trip out of your home 

i.    Never 
ii.    Sometimes  
iii.    Most of the time  
iv.    Always 
v.    Not applicable 
 
2)    Thinking about when you are at home at the moment, how often do you wash your hands in each of the following ways? Select only one per statement 

a)    With water on its own 
b)    With soap/handwash and warm water 
c)    With soap/handwash and cold water 
d)    With hand sanitising wipes or gel 
 
i.    Never 
ii.    Sometimes  
iii.    Most of the time  
iv.    Always 
v.    Prefer not to say (footnote 1)

3)    Thinking about when you are at home at the moment. How many seconds do you spend washing your hands each time? (footnote 2) Please type your answer using whole numbers (whole numbers only no ranges)

4)    Thinking about eating outside of your home at the moment. How often, if at all, do you wash your hands, or use hand sanitising wipes or gels before eating in the following situation? (footnote 3). Please choose one per situation 
 
a)    a picnic outside of the home 
b)    eating in a restaurant 
c)    consuming a take-away outside of the home 
d)    eating snacks (like crisps, nuts, raisins or an ice cream) with your hands outside of the home 
 
i.    Never 
ii.    Sometimes 
iii.    Most of the time 
iv.    Always 
v.    I am not doing this activity at the moment

5)    Does frequently washing your hands result in you having sore hands?  Please select only one.

a)    Yes – to go question 6 
b)    No – skip to question 7 
 
6)     [Only ask if 'yes’ at Question 5] What impact, if any, does getting sore hands have on the frequency with which you wash your hands?  Please select only one 
 
a)    I wash my hands a lot more often 
b)    I wash my hands a little more often 
c)    It makes no difference to how often I wash my hands 
d)    I wash my hands a little less often  
e)    I wash my hands a lot less often 
f)    I avoid washing my hands  
g)    Don’t know
 
7)    At the moment, how often, if at all, do you wash your hands …? (footnote 4)  Please select one answer for each statement. 
 
a)    After blowing your nose, sneezing or coughing into your hands 
b)    After using the toilet 
 
i.    Never  
ii.    Sometimes  
iii.    Most of the time  
iv.    Always 
v.    Prefer not to say (footnote 5)
 
8)    At the moment what action, if any, do you usually take if handwashing facilities are not available? (footnote 6)  Please select one answer for each situation 
  
a)    after using public transport 
b)    before drinking in a pub 
c)    attending a sports event 
d)    attending a social event 

i.    I don’t take any action and live with it 
ii.    I carry and use hand sanitising gel 
iii.    I carry and use wet wipes or tissues 
iv.    I wash my hands at the next available opportunity 
v.    I am not doing this activity at the moment
 
9)    How often, if at all, do you find handwashing facilities are not available, or not usable, in the following places at the moment? (footnote 7)  Please select one answer for each place 
 
a)    takeaways 
b)    cafes and restaurants 
c)    pubs/clubs 
d)    sports and music events 
e)    cinema and theatre venues 
f)    public toilets 
 
i.    Never  
ii.    Sometimes  
iii.    Most of the time  
iv.    Always 
v.    I am not doing this activity at the moment (footnote 8)
  
10)    As part of your current job role, do you handle open food? (This might be a voluntary or paid role). By open food, we mean food products or ingredients that will be consumed by other people which are not protected by packing. (footnote 9)  Please select only one 
 
a)    Yes – I am currently in a role that handles food 
b)    Yes - but I’m not working due to furlough 
c)    No 
 
11)    Do you have any pets at home? (footnote 10) Please select only one

a)    Yes 
b)    No   

Appendix 4: Detailed graphs for handwashing inside the home

Figure 13: Frequency of reported handwashing before cooking/preparing food (April 2020 to January 2022) including ‘always’, ‘most of the time/sometimes’ and ‘never’ responses

Those who always wash their hands before preparing food has decreased from 72% April 2020 to 62% January 2022.
Month/Year Always Most/sometimes Never
Apr-20 72 26 1
Jul-20 70 28 1
Oct-20 69 29 1
Jan-21 68 30 2
Apr-21 66 32 1
Jul-21 69 29 1
Oct-21 64 33 2
Jan-22 62 35 2

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Base: Online England, Wales and NI adults 16-75, 10-13 April 2020 (2,039), 10-14 July 2020 (2,068), 16-20 October 2020 (2,067), 15-18 January 2021 (2,062), 16-19 April 2021 (2,049), 16-19 July 2021 (2,051), 15-19 October 2021 (2,017), 14-18 January 2022 (2,066). Values may not add to 100% as ‘not applicable’ responses are not shown.

Figure 14: Frequency of reported handwashing before eating food (April 2020 to January 2022) including ‘always’, ‘most of the time/sometimes’ and ‘never’ responses

Those who always wash their hands before eating in April 2020 was 48% to 42% in January 2022.
Month/Year Always Most/sometimes Never
Apr-20 48 49 3
Jul-20 45 52 2
Oct-20 48 48 3
Jan-21 43 53 4
Apr-21 44 51 4
Jul-21 45 52 3
Oct-21 44 51 4
Jan-22 42 53 4

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Base: Online England, Wales and NI adults 16-75, 10-13 April 2020 (2,039), 10-14 July 2020 (2,068), 16-20 October 2020 (2,067), 15-18 January 2021 (2,062), 16-19 April 2021 (2,049), 16-19 July 2021 (2,051), 15-19 October 2021 (2,017), 14-18 January 2022 (2,066). Values may not add to 100% as ‘not applicable’ responses are not shown.

Figure 15: Frequency of reported handwashing after handling rubbish (April 2020 - January 2022) including ‘always’, ‘most of the time/sometimes’ and ‘never’ responses

Those always washing their hands after handling rubbish has decreased from 73% in April 2020 to 65% to January 2022.
Month/Year Always Most/sometimes Never
Apr-20 73 25 1
Jul-20 73 25 1
Oct-20 71 27 1
Jan-21 72 26 1
Apr-21 71 27 1
Jul-21 72 26 1
Oct-21 68 29 2
Jan-22 65 32 2

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Base: Online England, Wales and NI adults 16-75, 10-13 April 2020 (2,039), 10-14 July 2020 (2,068), 16-20 October 2020 (2,067), 15-18 January 2021 (2,062), 16-19 April 2021 (2,049), 16-19 July 2021 (2,051), 15-19 October 2021 (2,017), 14-18 January 2022 (2,066). Values may not add to 100% as ‘not applicable’ responses are not shown.

Figure 16: Frequency of reported handwashing when returning home from a trip outside the home (April 2020 to January 2022)

England, Wales and NI adults 16-75, 10-13 April 2020 (2,039), 10-14 July 2020 (2,068), 16-20 October 2020 (2,067), 15-18 January 2021 (2,062), 16-19 April 2021 (2,049),  16-19 July 2021 (2,051), 15-19 October 2021 (2,017), 14-18 January 2022 (2,066).
Month/Year Always Most/sometimes Never
Apr-20 55 41 4
Jul-20 61 34 3
Oct-20 60 36 2
Jan-21 60 37 2
Apr-21 54 42 3
Jul-21 50 46 3
Oct-21 47 48 5
Jan-22 47 48 5

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Base: Online England, Wales and NI adults 16-75, 10-13 April 2020 (2,039), 10-14 July 2020 (2,068), 16-20 October 2020 (2,067), 15-18 January 2021 (2,062), 16-19 April 2021 (2,049), 16-19 July 2021 (2,051), 15-19 October 2021 (2,017), 14-18 January 2022 (2,066). Values may not add to 100% as the “Not applicable” option is not charted.

Appendix 5: Detailed graphs for handwashing outside the home

Figure 17: Participants who reported washing their hands ‘always’, ‘most of the time/sometimes’ and ‘never’ when eating a picnic outside the home (July 2020 to January 2022)

Number of participants who always have picnics outside of the home has decreased from 35% in July 2020 to 29% in January 2022.
Month/Year Always Most of the time/sometimes Never
Jul-20 35 52 13
Oct-20 35 51 14
Jan-21 33 51 15
Apr-21 34 55 12
Jul-21 32 56 12
Oct-21 28 59 13
Jan-22 29 56 14

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Base: Online England, Wales and NI adults 16-75 who reported carrying out these activities at the time of data collection (footnote 11). 10-14th July 20 (1,139), 16-20th Oct 20 (1,114), 15-18th Jan 21 (1,041), 16-19th Apr 21 (1,300), 16-19th Jul 21 (1,473), 15-19th Oct 21 (1,409), 14-18th Jan 22 (1,413). Comparable data available from July 2020 only.

Figure 18: Participants who reported washing their hands ‘always’, ‘most of the time/sometimes’ and ‘never’ when eating in a restaurant outside the home (July 2020 to January 2022)

The number of respondents who always, most of the time or sometimes eat in a restaurant has increased by 2% and 1% respectively from the previous year.
Month/Year Always Most of the time/sometimes Never
Jul-20 40 50 10
Oct-20 49 43 8
Jan-21 40 49 11
Apr-21 41 49 10
Jul-21 40 51 9
Oct-21 36 53 10
Jan-22 38 54 9

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Base: Online England, Wales and NI adults 16-75 who reported carrying out these activities at the time of data collection (footnote 12). 10-14th July 20 (1,049), 16-20th Oct 20 (1,365), 15-18th Jan 21 (1,085), 16-19th Apr 21 (1,278), 16-19th Jul 21 (1,600), 15-19th Oct 21 (1,664), 14-18th Jan 22 (1,736). Comparable data available from July 2020 only.

Figure 19: Participants who reported washing their hands ‘always’, ‘most of the time/sometimes’ and ‘never’ when consuming a takeaway outside the home (July 2020 to January 2022)

Only 1% difference from previous years across all groups.
Month/Year Always Most of the time/sometimes Never
Jul-20 35 52 13
Oct-20 36 50 14
Jan-21 33 53 14
Apr-21 34 54 12
Jul-21 34 53 13
Oct-21 29 58 13
Jan-22 30 57 13

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Base: Online England, Wales and NI adults 16-75 who reported carrying out these activities at the time of data collection (footnote 13). 10-14th July 20 (1,114), 16-20th Oct 20 (1,173), 15-18th Jan 21 (1,133), 16-19th Apr 21 (1,335), 16-19th Jul 21 (1,457), 15-19th Oct 21 (1,475), 14-18th Jan 22 (1,510). Comparable data available from July 2020 only.

Figure 20: Participants who reported washing their hands ‘always’, ‘most of the time/sometimes’ and ‘never’ when eating snacks outside the home (July 2020 to January 2022)

3% increase in those who always wash their hands before eating a snack outside the home.
Month/Year Always Most of the time/sometimes Never
Jul-20 30 56 14
Oct-20 31 56 13
Jan-21 30 56 14
Apr-21 29 56 15
Jul-21 28 58 13
Oct-21 25 61 14
Jan-22 28 57 15

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Base: Online England, Wales and NI adults 16-75 who reported carrying out these activities at the time of data collection (footnote 14). 10-14th July 20 (1,338), 16-20th Oct 20 (1,434), 15-18th Jan 21 (1,279), 16-19th Apr 21 (1,552), 16-19th Jul 21 (1,674), 15-19th Oct 21 (1,648), 14-18th Jan 22 (1,701). Comparable data available from July 2020 only.

Appendix 6: Sample sizes for Figure 10

Table 3: Sample sizes for Figure 10. Participants who reported carrying out these activities at the time of data collection (footnote 15).

 

Month Takeaway Cafes and Restaurants Pubs/clubs Sports and music events Cinema and theatre venues Public toilets
July 2020 892 790 670 525 555 869
October 2020 1,003 1,220 852 492 550 1,086
January 2021 983 825 617 617 658 1,000
April 2021 1,201 1,050 717 717 753 1,234
July 2021 1,342 1,509 861 861 978 1,455
October 2021 1,362 1,599 953 953 1,133 1,562
January 2022 1,399 1,685 1,063

1,063

1,245 1,065

Appendix 7: Sample sizes for Figures 11, 12 and 21 to 24

Table 4: Sample sizes for Figure 11 and 12. Participants who reported carrying out these activities at the time of data collection (footnote 16)

 

Month After using public transport Before drinking in a pub Attending a sports event Attending a social event
July 2020 954 769 669 913
October 2020 1,124 949 672 1,011
January 2021 1,037 741 700 849
April 2021 1,237 986 872 1,098
July 2021 1,398 1,241 1,005 1,358
October 2021 1,469 1,321 1,054 1,499
January 2022 1,495 1,346 1,096

1,474

Appendix 8: Detailed graphs for alternatives to handwashing in a range of scenarios outside of the home

Figure 21: Alternatives to handwashing, after using public transport, when handwashing facilities are unavailable (July 2020 to January 2022)

3% increase from previous year in those who always wash their hands after using public transport when the opportunity appears.
Scenario Jul-20 Oct-20 Jan-21 Apr-21 Jul-21 Oct-21 Jan-22
I don�t take action and live with it 8 6 8 10 9 13 12
I carry and use hand sanitising gel 46 55 54 49 52 47 44
I carry and use wet wipes or tissues 15 13 12 14 12 15 15
I wash my hands at the next available opportunity 31 26 26 27 27 26 29

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Base: Online England, Wales and NI adults 16 to 75 who reported carrying out these activities at the time of data collection (footnote 17): A table of sample sizes for each wave are included in Appendix 7. Data is only comparable from July 2020 onwards.

Figure 22: Alternatives to handwashing, before drinking in a pub, when handwashing facilities are unavailable (July 2020 to January 2022)

The number of participants who wash their hands before drinking in a pub has not changed significantly and the number of respondents who use sanitising gel before drinking has decreased from 48% to 43% 2021 to 2022.
Scenario Jul-20 Oct-20 Jan-21 Apr-21 Jul-21
I don�t take action and live with it 12 10 14 15 16
I carry and use hand sanitising gel 47 54 48 46 48
I carry and use wet wipes or tissues 14 12 14 16 13
I wash my hands at the next available opportunity 28 24 23 22 23

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Base: Online England, Wales and NI adults 16-75 who reported carrying out these activities at the time of data collection (footnote 18): A table of sample sizes for each wave are included in Appendix 7. Data is only comparable from July 2020 onwards.

Figure 23: Alternatives to handwashing, when attending a sports event, when handwashing facilities are unavailable (July 2020 to January 2022)

Slight increase in the number of those carry wet wipes or tissues when attending sports event from 15% to 18% in January 2022.
Scenario Jul-20 Oct-20 Jan-21 Apr-21 Jul-21
I don�t take action and live with it 10 9 14 13 12
I carry and use hand sanitising gel 44 50 47 47 47
I carry and use wet wipes or tissues 19 18 17 18 15
I wash my hands at the next available opportunity 26 23 22 21 25

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Base: Online England, Wales and NI adults 16-75 who reported carrying out these activities at the time of data collection (footnote 19): A table of sample sizes for each wave are included in Appendix 7. Data is only comparable from July 2020 onwards.

Figure 24: Alternatives to handwashing, when attending a social event, when handwashing facilities are unavailable (July 2020 to January 2022)

No significant changes in the data.
Scenario Jul-20 Oct-20 Jan-21 Apr-21 Jul-21
I don�t take action and live with it 8 7 11 10 10
I carry and use hand sanitising gel 47 54 48 52 52
I carry and use wet wipes or tissues 16 15 16 15 13
I wash my hands at the next available opportunity 30 24 24 23 24

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Base: Online England, Wales and NI adults 16-75 who reported carrying out these activities at the time of data collection (footnote 20): A table of sample sizes for each wave are included in Appendix 7. Data is only comparable from July 2020 onwards.