Contact us
Report a food problem, use our services or find our contact details.
Popular services and pages
Starting a new food business
Read our advice on requirements for starting a new food business. For further details contact your local authority food safety team.
Reporting a food problem
Find out how to report a food problem, including food poisoning.
Food hygiene ratings
If you have a query relating to a food hygiene rating, contact your local authority food safety team.
Get in touch
We welcome correspondence in English and Welsh.
General enquiries
Helpline: 0330 332 7149
Open 9.00 until 17.00, Monday to Friday
Submit an online enquiry
FSA in Wales:
Email: walesadminteam@food.gov.uk
FSA in Northern Ireland:
Email: infofsani@food.gov.uk
Food Standards Scotland (FSS) is the public sector food body for Scotland.
Contact Food Standards Scotland
Food Crime Confidential
Press and media
Email: fsa.communications@food.gov.uk
Phone: 020 7276 8888
Out of hours urgent media enquiries only: send a text message to 07507 309 584 (please note you cannot call this number).
In the text message please provide: your phone number, name, organisation, summary of your request.
Our offices
Correspondence address
Foss House
Kings Pool
1-2 Peasholme Green
York YO1 7PR
York office location on map
Headquarters
Floors 6 and 7, Clive House
70 Petty France
London SW1H 9EX
London office location on map
Wales
4th Floor, Welsh Government Building
Cathays Park
Cardiff CF10 3NQ
Cardiff office location on map
Northern Ireland
10c Clarendon Road
Belfast BT1 3BG
Belfast office location on map