Nestlé recalls some Nescafé Collections coffee
Thursday 20 May 2010
Nestlé is recalling its Nescafé Collections coffee (100g jars only), because these products might contain small pieces of glass. The Agency has issued a Food Alert for Information.
Product recall notices will appear in national press as of tomorrow, Friday 21 May, and then on Sunday 23 May. These notices will explain to customers why the products have been recalled. If you have bought an affected product you can get a full refund by calling freephone 0800 58 57 59.
A copy of the company’s product recall notice can be found at the link towards the end of this page.
Product details
The recalled products are:
- Nescafé Alta Rica (100g jar only)
- Nescafé Alta Rica Decaff (100g jar only)
- Nescafé Cap Colombie (100g jar only)
- Nescafé Suraya (100g jar only)
- Nescafé Espresso (100g jar only)
All 'best before' dates and all batch codes are affected.
No other Nestlé or Nescafé products are known to be affected.
Food alerts
If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). Food alerts are the FSA's way of letting local authorities and consumers know about problems associated with food and, in some cases, providing details of specific action to be taken. They are issued under two categories:
- Food Alerts: for Action
- Food Alerts: for Information
You can get FSA alerts either by email or SMS text. Visit the Get Alerts page at the link below to find out how.
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