Data and policies

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• Service standards

  The Government is committed to improving public services and making them more responsive to their users. These standards set out the level of service you can expect from the Food Standards Agency.

• Freedom of Information

  The Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004 (EIRs) give any person legal rights of access to information that is held by a public authority.

• Our information charter

  We need to handle personal information about you so that we can provide services for you. This explains how we look after that information.

• Complaints and comments

  This page provides information on making a complaint about the Food Standards Agency. If you want to complain about or report a problem with food hygiene in a food outlet, a foreign body in food, or mislabelling, you will need to contact your local food safety enforcement team.

• Greening Government

  The UK Government has introduced a series of commitments for delivering sustainable operations for Government departments to achieve. The Food Standards Agency strives to meet the Greening Government commitments, and we are committed to being open and transparent about how well we are doing.

• Website policies

  How to get the most from the Food Standards Agency website including advice on browser settings and information on accessibility standards.

• Welsh language policy

  The FSA's Welsh Language Scheme describes which services we provide in Welsh and how and when these services will be provided. Our policy reflects the requirements of the Welsh Language Act 1993 and the Welsh Language Measure 2011.

• Civil Service People Survey

  The Civil Service People Survey (CSPS) is an annual survey open to all Civil Servants and those that work for Civil Service organisations.

• Equality

  The Food Standards Agency is committed to providing equality of opportunity and eliminating all forms of discrimination, harassment and bullying. It is committed to promoting a good and harmonious working environment in which everyone is treated with respect and will not tolerate discrimination, bullying and harassment of any kind.

• FSA employee survey

  The results are available of research the FSA commissioned to understand bullying and harassment in the workplace against its meat operations staff.

• Public appointments to advisory committees

  The Annual Appointments Report includes details of the people appointed to the seven advisory committees for which FSA is responsible. It also includes diversity levels and progress against diversity targets.

• Science and evidence: publication of underpinning data

  Where possible, the underpinning data from science and evidence gathering projects commissioned by the Agency should be made freely available in an accessible format that allows the widest availability for generating added value and enabling re-use.

• Transparency data: spending and staff

  In line with the Government's transparency commitment the Agency publishes information on the following areas to ensure maximum openness and transparency.