Contact us

Contact details and FAQs for the Food Standards Agency.

General enquiries: Helpline

If you are unsure who you need to speak to you can contact our helpline:

Nutrition advice in England and Wales
The FSA is not responsible for nutrition policy in England and Wales. Please call the Department of Health customer service centre: 020 7210 4850

Out of hours contact details

During evenings, weekends and public holidays:

  • emergency: 0845 051 8486
  • general public: 0207 276 8829 (please leave a message and someone will respond during normal working hours)
  • complain about a food business: contact your local authority
  • journalists (urgent out of hours media enquiries only): please leave a message on pager number 07623 978344 and the duty press officer will return your call

FSA locations

Food Standards Agency (UK Headquarters)
Aviation House, 125 Kingsway, London WC2B 6NH
Switchboard: Please find who you need to speak to in Contact Us
Emergency out of hours: 0845 051 8486
Location of Aviation House map

Food Standards Agency York
Foss House, Kings Pool, 1-2 Peasholme Green, York YO1 7PR
Switchboard: Please find who you need to speak to in Contact Us
Location of FSA York map

Food Standards Agency Wales
11th Floor, Southgate House, Wood Street, Cardiff CF10 1EW
tel: 02920 678999
Location of FSA Wales map

Food Standards Agency Scotland
St Magnus House, 6th Floor, 25 Guild Street, Aberdeen AB11 6NJ
tel: 01224 285100
Location of FSA Scotland map

Food Standards Agency Northern Ireland
10c Clarendon Road, Belfast BT1 3BG
tel: 02890 417700
Location of FSA Northern Ireland map